Terms & Conditions
This service agreement is between DNA Digital (hereinafter "Company," "we," "our," "us," or "DNA Digital") and you, our customer (hereinafter "Customer","client", "you" or "your").
Upon paying for and using the hosting services provided by DNA Digital, Customer indicates his/her agreement to the following terms and conditions, as outlined below. This agreement supersedes any other oral agreement between DNA Digital and Customer.
- RESTRICTED MATERIAL
Warez and malicous software - Includes pirated software, ROMS, emulators, hacking, password cracking. IP spoofing, Trojan horses, viruses, spy-ware, dialers, malware etc., and encrypting of any of the above. Also includes any sites which provide "links to" or "how to" information about such material.
- SPAM (unsolicited bulk e-mail) - We have zero tolerance for SPAM. We reserve the right to block the account of anyone spamming or reported spamming after investigation. If you are found to be engaged in any of the above activities then your account can be terminated without warning and you will not be entitled for any refunds.
- HIGH RESOURCE USER POLICY
We may at any given time implement the following policy to its sole discretion:
- PAYMENT POLICIES
The account will be automatically charged for the next payment period unless a cancellation request is submitted as per our "cancellation and refunds policy".
In situations where the account holder does not renew his/her account, We will suspend the service after 10 days of payment being past due. We do not guarantee that suspended sites will remain intact on our servers.
In addition, we reserve the right to suspend other services by the same customer with an outstanding balance, until the outstanding debt is cleared. The customer is responsible for all money owed on the account from the time it was established to the time that the customer submits a cancellation request.
No bills or invoices will be sent by regular (postal) mail. All invoices will be sent directly to customer(s) via email after the online purchase has been made. At this point the customer's card will be charged automatically. The invoice(s) shall be either sent by us or by our credit card processor.
DNA Digital reserves the right to alter, change or modify any provision of this Terms of Service Agreement at any time with or without prior notice to you
Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our homepage and at every point where personally identifiable information may be requested.
The Information We Collect:
This notice applies to all information collected or submitted on the DNA DIGITAL website. On some pages, you can order website hosting. The types of personal information collected at these pages are:
The Way We Use Information:
We use the information you provide about yourself when placing an order only to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order.
We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties.
We use non-identifying and aggregate information to better design our website and to share with advertisers. For example, we may tell an advertiser that X number of individuals visited a certain area on our website, or that Y number of men and Z number of women filled out our registration form, but we would not disclose anything that could be used to identify those individuals.
Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.
Google told me to tell you .. and I quote ..
How To Contact Us
Should you have other questions or concerns about these privacy policies, please call us at 1300 79 89 01 or send us an email at firstname.lastname@example.org.
If for some reason, you are not satisfied with our services, please apply for the cancellation within the first 30 days of your payment date. Incase you fail to apply for the refund and cancellation during this period, it shall void 30 day money back guarantee. Setup charges and Domain Name Regsitrations fees, if any are not refundable.
Incase you are DNA Digital's customer for more than 30 days, please make sure to apply for the cancellation anytime before the next billing cycle date.
To apply for the cancellation and/or refund, you must contact 1300 79 89 01 or send us an email at email@example.com. No refunds are applicable once 30 day money back guarantee is over.
Accounts that are either cancelled, deactivated, and/or have services suspended for violation of our terms of service, or accounts that exceed their disk or bandwidth usage amount do not qualify for our 30 day money back guarantee and will not receive any refunds.
Requests to cancel accounts or the termination of your payment plan with us will result in the IMMEDIATE deactivation of your account. In a case where a client has ceased a billing cycle, the account will be deactivated upon investigation by our billing department.
NO refund under any condition shall be processed if a customer fails to comply with our "Terms and Conditions".